Hotel Policies

Hotel Policies

Check-In and Check-Out Time

Check-in is at 3:00 pm and check-out is before 11:00 am.

Valet Parking

Valet parking is available at $55 plus 20% city tax, or $65 plus tax for oversized vehicles. Guests must collect their car by 3PM on the day of checkout to avoid a $20 late fee. Please call the Front Desk 30 minutes before departure. In-and-out privileges are limited or unavailable.

Guarantee Policy

All reservations must be guaranteed with a valid credit card at the time of booking. A $100 security deposit will be held upon check-in, for incidentals.

Cancellation / Modification Policy

Cancellations or modifications must be made by 11 AM, 48 hours before arrival.

Pet Policy

We are not able to accommodate pets.

Concierge Hours

Our concierge is open 24/7.

Guest Identification Required

Guests will be required to present a valid credit card and government issued identification at check-in that matches the guest name on the reservation. If you are using a company or other party’s credit card, an authorization form is required and must be on file at time of check-in.

Smoke-Free

We are a 100% smoke-free property. Smoking is not allowed in any guest-room, deck, balcony or public areas. If smoking occurs, there will be a $250 cleaning fee per night charged to your credit card.

Housekeeping

Our housekeeping staff will enter daily for stay-over guests (more than one night) to freshen bathrooms, empty trash cans and make the bed. If any additional amenities are needed, please contact the front desk.

Late Check-Out

A late checkout fee of $25/hour will apply for any departures after the standard checkout time. Please contact the front desk to inquire about availability.

Early Check-In

An early check-in fee of $25/hour will apply for any arrivals prior to the standard check-in time. Please contact the front desk to inquire about availability.

Occupancy and Local Tax

Room rates are subject to the following taxes: 14% Transient Occupancy Tax, 1.25% MED Tax, 2.25% TID Tax, and 0.195% California Tourism Tax.